Privacy Policy
Privacy Policy for Swanora
Effective Date: 01/04/2025
At Swanora , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase on our website.
1. Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
Your web browser
IP address
Time zone
Cookies installed on your device
When you make a purchase, we collect:
Your name
Billing and shipping address
Payment information
Email address
Phone number
We refer to this as “Order Information.”
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Communicate with you regarding your order
Screen orders for potential risk or fraud
Provide personalized advertising or information about our products or services (if applicable)
3. Sharing Your Personal Information
We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers to help us operate our business, including:
Payment processors
Logistics and fulfillment partners
Marketing and analytics tools
These parties are contractually obligated to keep your information secure and only use it for the purposes we specify.
Important: In some cases, your order information may be shared with suppliers located in Europe (e.g., Italy) for the purpose of fulfilling your order. These transfers are limited to what is necessary for delivery and are subject to appropriate safeguards.
4. Your Rights
If you are a resident of the U.S., Canada, or Mexico, you have the right to:
Access the personal information we hold about you
Request corrections, updates, or deletion of your data
Opt out of the sale of your personal information in states where this right applies (such as California under the CCPA )
To exercise these rights or ask questions about your privacy, please contact us at:
📧 info@swanora.us
5. Data Retention
We retain your Order Information for our records unless and until you request its deletion.
6. Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
7. California Consumer Privacy Act (CCPA)
In compliance with the California Consumer Privacy Act (CCPA) , residents of California have additional rights, including:
The right to know what personal information has been collected and used
The right to request deletion of their personal data
The right to opt out of the sale of their personal information
For more details or to submit a request, please contact us at:
📧 info@swanora.us
8. Children’s Online Privacy Protection Act (COPPA)
We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will delete it promptly.
9. International Transfers of Your Information
Please note that some of your personal information may be transferred outside of the United States — including to countries in the European Union — for the sole purpose of processing your order.
By using our website and placing an order, you consent to the transfer of your data to third parties outside of the U.S. for these limited purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.
11. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
📧 info@swanora.us
