Shipping Policy

Effective Date: June 5th 2025

Please allow 1–3 business days for order processing. Once your order has been

processed, you will receive a confirmation email with shipping details and tracking

information.

Free Shipping: We offer free shipping on all orders, with no minimum purchase required.

Shipping Destinations: We currently ship to the United States, Canada, and Mexico.

Calculated Rates: For some international orders, calculated shipping rates will be displayed at checkout.

Estimated Delivery Times:

Delivery typically takes 3 to 25 business days, depending on the destination.

Please Note: Your order may be subject to customs duties and taxes (including VAT),

which are applied once a shipment reaches your country. Swanora is not responsible for

these charges—they are the responsibility of the customer.

We offer a 14-day return policy for most eligible items. To be eligible for a return:

The item must be in unused, original condition

The return must be requested within 14 days of delivery

To initiate a return, please contact us at:

info@ swanora. us

Our team will provide clear return instructions and support.

If your return is approved, we will issue a full refund (excluding return shipping costs) to your original payment method.

If your order arrives damaged or incorrect, please email us immediately at

info@swanora .us

Include your order number and clear photos of the item’s condition. We will assess the

situation and work to resolve it promptly.

Need Help?

If you have any questions regarding shipping, returns, or your order, please reach out to our support team at:
info@ swanora. us